D-Fetch AS
Org. no. 922 218 730
Last updated: 24.02.20261.
1. Who We Are
D-Fetch AS (“D-Fetch”, “we”, “us”, “our”) is a Norwegian software company providing the GymPerformance solution to gym operators internationally. We operate in the European Economic Area (EEA), the United Kingdom, the United States and Brazil.
This Privacy Notice explains how we process personal data when you:
Visit our websites
Contact us
Request a demo
Engage in business discussions
Subscribe to marketing communications
For this processing, D-Fetch acts as data controller.
2. Applicable Laws
Dependingon your location, your data may be protected under:
EU General Data Protection Regulation (GDPR) UK
GDPR and Data Protection Act 2018 Brazil
Lei Geral de Proteção de Dados (LGPD) Applicable
U.S. state privacy laws (such as CCPA/CPRA where relevant)We apply ahigh, GDPR-level standard globally.
3. Personal Data We Collect
3.1 Website Usage Data
We may collect:
IP address
Browser and device information
Pages visited Time and duration of visit
Referral source
Legal basis:
Legitimate interest (security and improvement)
Consent (where required for analytics or marketing cookies)
3.2 Business Contact Data
If you contact us or request a demo:
Name
Business email
Company
Job title
Communication history
Legal basis:
Legitimate interest (B2B communication)
Contract performance (if entering agreement)
3.3 Marketing Communications
If yousubscribe to newsletters:
Name
Email
Preferences
Legal basis:
Consent (withdrawable at any time)
We do not sell personal data.
4. Cookies
We use cookies for:
Essential functionality
Analytics
Website performance
Wherelegally required (EEA, UK, Brazil), we request consent for non-essentialcookies.
5. Sharing of Personal Data
We may share personal data with:
Hosting providers (EEA-based infrastructure)
Cloud and IT service providers
Email and CRM systems
Professional advisers
Authorities where legally requiredAll providers are subject to contractual safeguards.
6. International Transfers
Because weoperate internationally, your data may be transferred across borders.
Where datais transferred outside:
The EEA
The UK
Brazil
We implement appropriate safeguards, such as:
EU Standard Contractual Clauses (SCCs)
UK International Data Transfer Addendum
Adequacy decisions (where applicable)
7. Data Retention
We retain data only as long as necessary:
Demo requests & enquiries: up to 24 months
Marketing contacts: until withdrawal or inactivity
Active business contacts: duration of relationship
Website analytics: limited retention per cookie settings
8. Your Rights
Dependingon your jurisdiction, you may have the right to:
Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent
Lodge a complaint with a supervisory authority
Supervisoryauthorities include:
Norway: Datatilsynet
UK: Information Commissioner’s Office (ICO)
Brazil: ANPD (Autoridade Nacional de Proteção de Dados)
U.S.: Relevant state authorities where applicable
9. ContactD-Fetch AS
Email: privacy @ d-fetch.com
